1. Introduction

At SoFlow Service Partners Bidco Ltd (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect any personal data you provide to us through our website or other interactions.

We encourage you to read this Privacy Policy carefully. By using our website, you agree to the practices described below.

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2. Who We Are

SoFlow Service Partners Bidco Ltd is a company registered in England and Wales.
Registered address: 123 Buckingham Palace Road, SW1W 9SH, London

Company number: 16346886

You can contact us via contact@soholdings.co.uk or through our contact form.

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3. What Information We Collect

We may collect and process the following personal data:

• Name and contact information (such as email address or phone number)

• Company name and job title (where applicable)

• Information you submit via contact forms

• Records of correspondence

• Website usage data (such as IP address, browser type, pages visited)

We do not knowingly collect data from individuals under 16 years old.

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4. How We Use Your Data

We may use your personal data to:

• Respond to your enquiries or requests

• Provide information about our services

• Improve our website and user experience

• Comply with legal or regulatory obligations

We will only use your data where we have a lawful basis to do so, such as your consent, a contractual necessity, or our legitimate business interests.

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5. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share it with trusted third-party service providers (such as website hosts or analytics platforms) who help us operate our business. These providers are contractually obligated to keep your information secure and only use it for the services we request.

We may also disclose your data if required by law, regulation, or in connection with legal proceedings.

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6. How We Protect Your Data

We are committed to safeguarding your personal information. We use appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.

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7. How Long We Keep Your Data

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements.

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8. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (in certain circumstances)

• Object to or restrict processing

• Withdraw consent (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at [Insert Email Address].

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9. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some website features may not function as expected.

For more details, see our [Cookie Policy] (insert link if available).

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and where appropriate, notified to you by email.

Last updated: 28/01/2025